Terms & Conditions
All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copyright 2022 Thatsd™ and may not be reproduced in any manner without the express written consent of Thatsd™.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Thatsd™ reserves the right to refuse the sale and may offer the items again at with the correct information.
Thatsd™ does not guarantee the availability of any items listed on thatsd.co. If the item selected for purchase is not available,Thatsd™ will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note thatThatsd™ shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled,Thatsd™ shall issue a credit to your credit card account in the amount of the purchase.
If an item purchased fromThatsd™ incurs damage, please return it to our address. We will take the item in, review the damage and possible cause with our products, and contact you with an estimate for the repair.
RETURNS:
Web returns are eligible for refund, exchange or store credit. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.
AtThatsd™ we’ll gladly accept the return of items within 10 days of order delivery. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt. Special orders, custom made products are final sale and are not eligible for return.
Customers will assume responsibility for return shipping charges.Thatsd™ will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to theThatsd™ returns office.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.
RETURN ITEMS TO:
20-3, Residensi 28
No.33 Jalan Kasipillay, Off Jalan Ipoh
51200, Kuala Lumpur
FORMS OF PAYMENT:
Visa
Mastercard
American express
Direct Bank Transfer
SALES TAX:
Sales tax is charged on orders shipped within Malaysia state at the local tax rate.
CHANGES:
If you need to change your order please email [email protected] as soon as possible. We are happy to make any changes before your order has been shipped.
SHIPPING:
We ship using J&T. We offer express and priority mailing services. Rates will be calculated based on weight and destination at time of checkout. Express mail is guaranteed 3 day delivery, while priority mail is 4-5 day delivery.
TRACKING NUMBERS:
Once your item has been shipped you will receive an email containing the tracking number for your shipment.Thatsd™ only ships packages Monday through Friday.
PRIVACY POLICY:
AtThatsd™ we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers soThatsd™ can better serve you in the future. If changes to this privacy policy are made they will be posted here promptly.